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A Protecht and CUBE webinar

Consumer Duty Regulation implementation: Case work in digital transformation.

On demand webinar

Join our exclusive webinar with CUBE and Protecht as we delve into the implementation of the highly anticipated Consumer Duty regulation in the UK. This webinar aims to provide valuable insights and practical guidance on how organizations can effectively navigate and comply and then implement to FCA expectations.

This webinar is essential for professionals in legal and compliance roles, regulatory affairs, customer experience, and anyone responsible for ensuring compliance with the Consumer Duty. It is also valuable for executives and decision-makers seeking a comprehensive understanding of the regulatory landscape.

Don't miss this opportunity to gain valuable insights and equip your organization with the knowledge needed to meet the implementation requirements of the Consumer Duty. Register now to secure your spot at this insightful webinar!


Gary Lynam

Managing Director, EMEA, Protecht

Krzysztof Tokarski

Head of Regulatory Services, CUBE

Key information and topics covered: 

1. Where we are today and what “great” looks like

2. Hear through case work examples:

  • Compliance strategies: Learn best practices and strategies to ensure seamless implementation and adherence to the Consumer Duty requirements
  • Transformation from offline to online implementation lessons and practical tips

3. Implications for Businesses: Explore the impact of the regulation on Financial Services and
identify potential challenges and opportunities

4. Consumer-Centric Approach: Discover effective ways to enhance customer experiences, build
trust, and foster long-term relationships by prioritizing consumer needs and interests

  1. Data Monitoring: Embedding consumer duty will require close regular scrutiny and a robust governance process to trach interconnected data across product lines and end to end service

6: Receive our “Green Paper” publication, drafted from the collated concerns of fellow practitioners dealing with Consumer Duty implementation issues and challenges

About the presenters

Managing Director, EMEA, Protecht

Gary Lynam has a strong track record delivering large scale and complex engagements across the financial services industry, specialising in risk and compliance solutions. He is a member of the Global Association of Risk Professionals and has a MSc in Finance and Capital Markets.


Head of Regulatory Services, CUBE

Compliance and Audit Director with 25 years’ experience including the largest global financial services companies such as HSBC, GE Capital, Citigroup, and AIG.

Krzysztof’s domain expertise and experience includes conduct, compliance, regulatory change, risk management, data privacy and audit. His compliance leadership experience includes local, regional, and global leadership roles.

Throughout Krzysztof’s career he has supported several significant transformations and acquisitions in various jurisdictions, gaining expertise in integrating and re-engineering compliance and audit functions and bringing them to the highest multi-national corporate standards.