Resilience failures: Why was TSB Bank fined and what can we learn from it?

If you are undergoing digital transformation, there is a lot to learn from TSB’s operational resilience failures – no matter what sector or region ... Read more

Is Santa operationally resilient?

St Nick might get the spotlight one night a year, but the COO (Mrs Claus) makes sure everything is running well behind the scenes all year round. ... Read more

Compliance: The risk management crutch?

Risk management is about more than compliance: the risk of failing to meet compliance obligations is just one of many types of risk that your ... Read more

Operational Resilience Series #8: Designing a good self-assessment process

You’re well on your way in implementing an operational resilience program: you have identified and mapped your important business services, defined ... Read more

Operational Resilience Series #7: What reporting do management want to see?

You’ve defined, mapped and tested your important business services – and you’ve got your operational resilience program up and running. But now, how ... Read more

Operational Resilience Series #6: Identifying vulnerabilities and actions

Running scenarios allows you to test your organisation’s operational resilience capacity. But once you’ve got the results from scenario-based ... Read more

Operational Resilience Series #5: Design and running of a scenario

You’ve identified your important business services and the resources that support them, and you’ve set your impact tolerances. But how do you know ... Read more

Operational Resilience Series #4: Mapping important business services

To understand how your important business services fit together, you need to map the processes required to deliver each service and the resources ... Read more

Featured Articles

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Managing Risk and Compliance in a COVID-19 World

This is the time for a well-developed, well-embedded and well-operated enterprise risk management framework and processes. It is not a time to throw away risk management thinking. It is a time to bring it into action.
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Redefining Risk - Never Look at Risk the Same Way Again

What was once a backstage concern must now play a leading role. The reality is, if you want to be better as a company, you need to get better at taking risks.

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