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Sub-processors VERSION 1.0 

Policy Information

Policy Name

Cookie Policy

Policy Number  
1.0 1.0
Responsible Data Protection Officer
Classification Public use
Review frequency Annual

 

Version Control

Version  Date Author Changes 
1.0 18/05/2023 Black Barnett  Initial Version 

 

Purpose, Scope and Users
Protecht Group Holdings Pty Ltd and its affiliates (Protecht Group) engages third party suppliers to supply products and services that support the provision of online software as a service (Services) by the Protecht Group. Some of these third party suppliers are used as sub-processors to host or process data, which may include personal data (Third Party Sub-processors). Members of the Protect Group may also be used as subprocessors.

Protecht will give each affected customer at least 30 days’ notice of any intended addition or replacement of any sub-processor, to give the customer the opportunity to object to the new sub-processor based on reasonable and specific grounds relating to data protection.

 

Third Party Sub-processors

Sub-processor  Location and Contact  Purpose
Amazon Web Services (AWS) Australia, United States of America, Germany, United Kingdom (for data privacy concerns, data privacy contact details are published at https://aws.amazon.com/privacy/ ) Cloud hosting and infrastructure
Box Australia (for data privacy concerns, contact privacy@box.com) Cloud file storage
Docusign United States of America (for data privacy concerns, contact privacy@docusign.com or by sending a letter to DocuSign Inc., Attention: Privacy Team, 221 Main Street, Suite 1550, San Francisco, CA 94105) Electronic signatures, contracts and order processing
Dynatrace Australia (For data privacy concerns, write to privacy@dynatrace.com) End user response time monitoring
Google United States of America (for data privacy concerns, contact https://support.google.com/policies/contact/general_privacy_form ) Email system
Microsoft Pty Ltd Australia (for data privacy concerns, visit
https://support.microsoft.com/ )
Customer support
Salesforce.com United States of America (for data privacy contact details
https://www.salesforce.com/au/company/privacy/ )
Customer support and relationship management (customer contact details)
Hubspot United States of America (for data privacy contact details visit
privacy@hubspot.com
Customer Notifications and Marketing
Totango United States of America (for data privacy concerns, email
privacy@totango.com)
Customer success metrics
Tech Mahindra Australia, India (for data privacy concerns, email:
dpo@techmahindra.com)
Outsourced analytics services. May access customer data if requested or authorized to do so by the customer
Hotovo Slovakia (for data privacy concerns, contact Jan Strelka at
privacy@hotovo.com Sturova 44 040 01 Kosice)
Outsourced software development and testing services. May access customer data if requested or authorized to do so by the customer 

 

Protecht affiliates

Affiliate Name Location Purpose
Protecht Group
Holdings Pty Ltd
Australia (for data privacy concerns, contact our Data
Protection Officer at privacy@protechtgroup.com)
Developing, maintaining and
distributing the Services and
providing implementation,
consulting (including advisory
and analytics), training and other
services (including customer and
technical support services) to
customers and their permitted
users in connection with the
Services.
Protecht Group
Services Pty Ltd
Australia (for data privacy concerns, contact our Data
Protection Officer at privacy@protechtgroup.com)
 
Protecht.ERM Pty Ltd Australia (for data privacy concerns, contact our Data
Protection Officer at privacy@protechtgroup.com )
 
Protecht.ALM Pty Ltd  Australia (for data privacy concerns, contact our Data
Protection Officer at privacy@protechtgroup.com)
 
Protecht Limited United Kingdom (for data privacy concerns, contact our
Data Protection Officer at privacy@protechtgroup.com)
 
Protecht Group Inc. United States of America (for data privacy concerns,
contact our Data Protection Officer at
privacy@protechtgroup.com)
 
Protecht Group NZ
Limited
New Zealand (for data privacy concerns, contact our Data
Protection Officer at privacy@protechtgroup.com)
 

 

Related documents


IT027 – Privacy Policy

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Level 8, 299 Elizabeth Street, Sydney NSW 2000, Australia
Phone +61 2 8005 1265 | Email info@protecht.com.au
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