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Protecht for healthcare providers

Strengthen governance. Improve outcomes.

Manage risks, incidents, and compliance in one platform designed to support governance, operational resilience, and regulatory adherence. Protecht helps healthcare providers align with the National Safety and Quality Health Service (NSQHS) Standards while strengthening risk management and accountability.

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Enhance patient safety and incident management.

Create a safer environment by tracking risks, incidents, and compliance requirements in a centralised system, ensuring rapid response and accountability. Ensure continuous alignment with NSQHS standards by embedding structured compliance workflows into daily operations with Protecht.

  • Track patient safety incidents in real time, ensuring timely resolution and adherence to Actions 1.11 and 1.12 of the Clinical Governance Standard

  • Streamline reporting on Preventing & Controlling Infections by linking infection control risks to governance frameworks

  • Monitor Medication Safety Compliance by tracking near misses, adverse drug events, and procedural adherence

  • Align patient feedback management with NSQHS Standard 2, ensuring complaints, survey insights, and patient experience data contribute to governance improvements

Meet your compliance obligations with ease.

Navigate the complex regulatory landscape with confidence. Protecht streamlines compliance with NSQHS Standards, AHPRA regulations, the Privacy Act 1988, and workplace safety obligations. Our platform provides a structured approach to compliance tracking, incident reporting, and governance oversight.

  • Maintain a single source of truth for obligations, policies, and controls, ensuring audit readiness and governance alignment

  • Automate compliance tracking with real-time alerts and policy updates, ensuring care providers stay aligned with evolving regulatory requirements

  • Link compliance data with incidents, risks, and controls for a holistic governance view that supports NSQHS Standards-driven improvements

  • Generate actionable compliance reports to demonstrate accountability to regulators and stakeholders, supporting both clinical safety and workforce compliance

Foster a culture of safety, transparency, and accountability.

Empower healthcare professionals at all levels to engage in proactive risk management, improving patient outcomes and institutional resilience.

  • Role-based dashboards provide risk and compliance insights from the frontline to the boardroom, ensuring leadership engagement in risk management

  • Structured tools for managing patient complaints and feedback, ensuring transparency in care quality and alignment with patient safety governance frameworks – aligned with NSQHS patient engagement requirements to support quality improvement initiatives

  • Actionable insights to improve decision-making, reducing risks and enhancing service delivery by linking patient feedback to incident management

  • Engage staff with intuitive forms, automated reminders, and escalations to embed NSQHS-aligned governance, patient and worker safety, and workforce compliance into daily operations

Drive operational efficiency and continuous improvement.

Replace manual, spreadsheet-based risk processes with an integrated enterprise risk management platform designed to streamline compliance and incident management.

  • Customisable risk assessment scales and workflows, ensuring flexibility for different departments and governance teams

  • Track risk and control performance over time, identifying trends and areas for improvement across patient safety, workforce risk, and clinical governance

  • Secure, compliant data handling aligned with healthcare privacy, cybersecurity, and regulatory standards

  • Streamline policy management with structured tools that ensure governance frameworks align with NSQHS and AHPRA requirements

Trusted by well known organisations

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Flexible risk management. Designed for healthcare resilience.

Analytics & dashboards

Configurable platform

User experience

Implementation and support

Your insights. Made for action.

Get a full picture of your risk profile – so you can make better strategic decisions faster. Protecht delivers interconnected, structured risk and compliance data through dashboards and reports that can be easily categorised and documented. Identify trends in patient safety incidents, compliance breaches, and operational risks, prioritising areas that need the most action. Keep leadership, clinical teams, and risk managers aligned with real-time insights that drive proactive risk management.

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A platform of possibilities.

Our system can be configured to your unique needs without any coding. Whether you’re managing compliance with NSQHS Standards, tracking clinical incidents, or monitoring third-party risks, Protecht adapts to your workflows. Use dynamic forms, automated notifications, customisable risk assessment scales, and tailored reporting to build a risk solution that fits your governance and patient safety strategy.

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Designed for teams. Delivered to take you further.

Risk management in healthcare isn’t just for one department: it requires engagement from clinical, operational, and governance teams. Protecht's intuitive interface helps staff at all levels take ownership of risk, ensuring compliance and safety become an integral part of everyday operations. Spend less time chasing updates and managing spreadsheets, and more time focusing on strategic improvements that enhance patient care.

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Get the expertise. Experience success.

No two organisations are the same, and that includes how they manage risks, incidents, and compliance. For over 20 years, Protecht has partnered with organisations in highly regulated sectors to implement adaptable, effective risk solutions. Today, we work closely with healthcare providers to ensure Protecht fits the way you deliver services, supporting seamless implementation, tailored onboarding, and the flexibility to keep pace with emerging risks and changing regulatory requirements.

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Enterprise risk management buyer’s guide.

What an ERM solution is, why you need one, and how to make the right choice.

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Incident management product tour.

See how Protecht ERM can help mitigate organisational risks, ensure compliance, and enhance resilience.

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Case Study

ATO harnesses the benefits of integrated information

The Australian Taxation Office's governance and risk information was stored in silos, including paper and multiple databases. With the implementation of Protecht ERM, it is integrated, centralised and easily accessible, improving governance and support for management.
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Thought leadership on governance, risk and compliance for aged care providers.

Watch our latest thought leadership webinars and read the latest blogs, eBooks and white papers on governance, risk and compliance topics for aged care providers.

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Live webinar

Navigating the new Aged Care Act: Using the Act to transform aged care providers.

Thu 11 Feb | Register now

Blog

New Aged Care Act: How governance, risk and compliance enables you to comply and thrive.

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Webinar on demand

Safety event management product demonstration.

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FAQs: Protecht for healthcare providers.

1. What is healthcare risk management software, and why is it essential for providers?

Healthcare risk management software helps providers identify and manage risks that affect patient safety, compliance, and operations. For allied health networks and hospitals alike, this means streamlining incident reporting, tracking obligations, and maintaining oversight. Protecht centralises all of this in one platform, helping reduce risk and improve service delivery.

 

2. How does Protecht ERM support hospital compliance with Australian health regulations?

Protecht enables healthcare providers to maintain a single, auditable source of truth for compliance obligations. Whether it's National Safety and Quality Health Service (NSQHS) Standards, Aged Care reforms, or data privacy requirements, Protecht helps map obligations to risks, assign owners, automate reminders, and track testing of controls—reducing manual effort and audit risk.

 

3. Can Protecht integrate with our clinical systems and electronic health records?

Yes. Protecht ERM offers flexible integration options through RESTful APIs and third-party platforms, enabling secure data exchange with clinical systems like electronic medical records (EMRs), incident reporting platforms, and workforce management tools. This reduces duplication and ensures accurate, real-time reporting across the enterprise.

 

4. How does Protecht help with patient safety and incident management?

Protecht enables hospitals to track, investigate, and learn from incidents and near misses through integrated workflows. Risks can be linked to controls, incidents, issues, and audit findings, enabling better root cause analysis and continuous improvement. Real-time dashboards highlight hotspots and overdue actions, helping improve patient safety outcomes.

 

5. Why is real-time reporting important for healthcare risk and compliance?

Real-time reporting helps healthcare leaders respond quickly to emerging risks, monitor compliance across departments, and prepare for audits. Protecht provides live dashboards, automated alerts, and actionable insights that reduce time spent on manual reporting while improving governance and accountability.

 

6. Is Protecht ERM suitable for multi-site networks of hospitals, allied health teams or aged care providers?

Absolutely. Protecht is used by hospital and allied health networks, universities, and aged care providers across Australia. The platform supports multi-entity structures, role-based access, and flexible reporting across sites and services, whether you’re managing public hospitals, specialist clinics, community health hubs, virtual care providers or aged care homes.

 

7. How can Protecht help allied health networks meet their compliance obligations?

Allied health providers must comply with a range of regulatory and funding requirements, including data privacy, quality assurance, and credentialing. Protecht makes it easy to track obligations, assign responsibilities, automate notifications, and generate audit-ready reports,, freeing up time while reducing compliance risk.

 

8. Does Protecht support reporting to funders like the NDIS or Primary Health Networks (PHNs)?

Yes. Protecht makes it simple to track and report on the controls, risks, and issues that matter to funders and regulators. Whether you're preparing for a PHN review or submitting an NDIS report, you can demonstrate clear oversight, responsiveness, and assurance.

 

9. Is Protecht easy to use for healthcare teams without IT or risk management experience?

Yes. Protecht is designed to be intuitive for everyone, from frontline clinical staff to compliance managers. With guided workflows, pre-configured templates, and full training support, even small teams without dedicated IT or risk staff can adopt it quickly and effectively.