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NEW: Vendor risk management solution

Third-party vendors. First-rate risk management.

Third-party vendor relationships are more complex than ever, with growing pressure from stakeholders and regulators. Our vendor risk management solution enables you to manage and optimise your vendor relationships.

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Know your vendors

Ensure 360-degree awareness of your vendor relationships to pinpoint risks.

  • Identify weaknesses in doing business with critical third party vendors

  • Prioritise and manage risk remediation

  • Maintain accurate documentation of vendor assessments, issues, and communications

  • Directly link vendor management to your operational resilience and business continuity planning

Assess and monitor

Establish aggregated risk ratings for every vendor, with source data inputted directly from your vendors, and monitor emerging issues.

  • Rate vendors across all risks – financial, policy, security and operational

  • Stay ahead of future problems through automated vendor security and regulatory questionnaire engine

  • Streamline real-time data sharing by relationship owners and vendors

  • Schedule internal reviews of performance, impact and status, in order to monitor and assess vendor contract service levels on an ongoing basis

Act and communicate

Ensure rapid response times and seamless communications through user-centric interfaces, powerful dashboards and reports that keep you aware of developments and issues as soon as they arise.

  • Engage staff through role-based dashboards

  • Provide holistic insights through connected data

  • Optimise productivity with workflow alerts and reminders

  • Manage reporting with consolidated information and powerful visual reports

Ensure compliance with cybersecurity and regulatory standards

Comply with current and expected regulatory requirements in place in your industry, including ESG and modern slavery legislation.

  • CISC – Critical infrastructure risk management program rules

  • APRA – CPS 234 (Information Security), CPS 231 (Outsourcing), CPS 230 (Operational risk management)

  • ASIC – Cyber resilience good practices

Vendor risk management brochure.

Find out how our vendor risk management solution allows you to manage vendor risk and avoid disruption.

Read brochure

Vendor risk management eBook.

Why and how to build an effective third-party vendor risk management program.

Read eBook

Take a product tour.

Our recorded product tour demonstration video takes you through the key areas of our vendor risk management solution.

Take a product tour

Buyer’s guide.

What an ERM solution is, why you need one, and how to make the right choice.

Get the buyer’s guide

Protecht ERM - end-to-end visibility and management of vendor risk

Structured data

A holistic picture of vendor risk management across your organisation.

  • Centralise vendor details, questionnaires, ongoing assessments, contracts and documents
  • Easily manage vendor actions, incidents, findings and issues, renewals
  • Link to centrally controlled risks, controls, obligations
  • Integrate with IT risk, resilience and business continuity management 

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Actionable insights

Granular and holistic insights across the spectrum of vendor risk management.

  • Health of your entire vendor portfolio 
  • Insights on vendor management, risks, questionnaires, and reviews 
  • Easily track and report on vendor findings and issues 
  • Integration with enterprise risk scorecard dashboard 

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User experience

Intuitive workspaces, dashboards and workflows for fast follow-up and maximum productivity.

  • Streamlined workspace for vendor risk managers to easily assess, analyse and report on all vendors 
  • Simple, secure interface for vendors to view and quickly respond to your requests 
  • Digital workflows with automated alerts and reminders for actions and reviews  
  • Scheduler to automate report generation and distribution 

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Risk visualisation and reports

Powerful visualisations and reports, making it easy to collaborate and communicate with all stakeholders from front line to senior management.

  • Custom reports generated at the click of a button
  • Dynamic vendor risk profiles
  • Clear visualisations for efficient collaboration

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Preconfigured content - for a turnkey launch

Optimise your risk management at the click of a button. Set up and maintain your ERM system with Marketplace: preconfigured registers, dashboards and reports.

Popular register packages for vendor risk management

Vendor Management

Streamline your assessment, monitoring and management of risk from third party suppliers. The Vendor Management registers and dashboards help you:

  • Gain a centralised, integrated view of your vendors, their contracts, and their risk profile

  • Keep on top of vendor reviews

  • Provide oversight and management with analytic insights on active vendors, their attributes and related risk management activity

Vendor Findings and Issues Management

This package supports management of findings and issues relating to third party suppliers. The pre-designed register and dashboard help you:

  • Identify vendor issues in a central register early

  • Centrally manage investigation into the vendor issue through to action plan

  • Centrally record and manage audit findings through to action plan

Vendor Modern Slavery and Anti-Bribery Questionnaire

Help your organisation meets its third-party management obligations. This package of ready-made questions supports your assessment of vendors’ modern slavery and anti-bribery and corruption policies and processes. Create a questionnaire for a specific vendor, and centralise:

  • Vendor details

  • Responses on governance, human rights and modern slavery, supply-chain management, and anti-bribery and corruption

  • Your risk assessment of the vendor

Actions Management

Gain visibility of risk and compliance management actions to ensure they are carried out by the right people and at the right time. The Actions Management register and dashboard help you:

  • Create and supervise any type of action

  • Assign owners and contributors

  • Follow-up and escalate actions

  • Identify overdue actions

Operational Resilience

The Operational Resilience registers and dashboards helps you manage and grow your resilience.

  • Know if you are resilient

  • Save time and effort capturing resilience data and reporting on critical services, operations, and processes

  • Capture and report on specific resource types, disruption scenarios

  • Meet regulator expectations

Case study

Pinnacle stays in control worldwide with Protecht

"The value of this can’t be overstated. In an industry where analytical skills account for much of your success as a company, we’re able to better leverage our intellectual capital."

Cameron Drinan

Risk & Compliance Manager | Pinnacle Investments

See this story

Related industries

Find out how Protecht’s industry expertise can help your vendor risk management teams meet their business requirements across our key industry verticals:

  • Banking

    Manage risk and compliance with a platform configured to empower financial services providers.

    Learn more

  • Insurance

    Stay on top of regulatory requirements with real-time reporting that gives every user risk ownership.

    Learn more

  • Fintech

    Manage risk and compliance with a platform designed for rapid growth in a rapidly changing environment.

    Learn more

  • Education

    Manage risk with a platform configured to support staff, students and your business needs.

    Learn more

  • Government

    Manage risk and compliance with a platform configured to meet the needs of government entities.

    Learn more

  • Industry

    Manage your key risk needs – from compliance and vendor management through to health and safety.

    Learn more