Operational resilience and business continuity management

Prove your resilience. Progress your business.

Prepare, withstand, recover and adapt. Ensure that your operational resilience and business continuity management processes are able to support your customers and meet your regulatory requirements.

End-to-end visibility

Rapidly identify and assess your critical operations to anticipate issues, demonstrate your recovery capability, and adapt for a more resilient future.

Ensure that your operational resilience program is aligned with your ERM, third-party risk management and IT risk management processes
Collaborate and communicate the complexity behind delivering services
Understand the impact of a compromised resource and quickly identify vulnerabilities

Holistic insights

Ready-made dashboards and reports deliver insights that help you measure resilience progress, test your scenarios, and drive decision-making.

Visibility of your resilience and business continuity programs, integrated with your risk management systems
Continuously improve with year-on-year reporting and workflow reminders
Report on scenario testing progress and failures, identify resource interdependencies and vulnerabilities
Report easily to stakeholders and understand the impact of your resilience posture on your customers, your business and the market

Capture, measure and actively monitor

Use pre-designed dashboards and reports to measure progress and drive decision-making with consolidated, structured data.

Understand resource interdependencies and your most important services and your most critical operations and reliance
Drive consistency in reporting and decision-making across your business
Communicate your resilience position with boards and senior management

Address regulatory requirements

Clear line of sight visibility to regulators that you are building your operational resilience and business continuity capacity.

Identify and analyse critical operations and set impact tolerances
Enable accurate records, communication and ongoing documentation of your business processes
Document supporting processes and resources, such as systems and vendors, and test your scenarios
Have confidence that you are addressing APRA’s CPS 230 requirements for a best-practice approach to resilience

Operational resilience brochure.

Ensure that your operational resilience and business continuity management processes are able to support your customers and meet your regulatory requirements.

The complete guide to achieving operational resilience.

What makes operational resilience different from disaster recovery and business continuity ?

Calculate your ROI

See how much you can save with Protecht.

Buyer’s guide

What an ERM solution is, why you need one, and how to make the right choice.

Protecht ERM - understand your vulnerabilites, grow your resilience

Resilience visualisation

Structured data

Dashboards and reports

User experience

Resilience visualisation

Purpose-built Operational Resilience visual mapping tool to collaborate and communicate the complexity behind delivering services.

Map critical services and operations to their supporting processes, resources and disruption scenarios
Understand the impact of a compromised resource
Highlight key details of critical services, such as the maximum tolerable disruption or impact tolerance
Identify vulnerabilities with visual indicators of resources’ health or vulnerability, criticality and Recovery Time Objectives

Structured data

Centralised data for effective testing, oversight and management of resilience across business units.

Integrated system for single source of truth across the resilience management cycle
Connection with RCSA, Incident Management & Crisis Management plans to maximise the benefit of your existing risk management framework and taxonomy data.
Year-on-year reporting and workflow reminders to continuously strengthen operational resilience

Dashboards and reports

Templated dashboards and reports deliver actionable insights on:

Resource interdependencies critical to your continued operation
Resilience of critical services in aggregate or individually
Disruption scenarios and testing

User experience

Automated workflow notifications to make sure assessments, reviews and follow-up actions are being completed on time. Easily assign actions to the right owners and let workflow notifications reduce the burden of follow-up.

Preconfigured content - for a turnkey launch

Optimise your risk management at the click of a button. Set up and maintain your ERM system with Marketplace: preconfigured registers, dashboards and reports.

Popular register packages for operational resilience

Operational Resilience

The Operational Resilience registers and dashboards helps you manage and grow your resilience.

Know if you are resilient
Save time and effort capturing resilience data and reporting on critical services, operations, and processes
Capture and report on specific resource types, disruption scenarios
Meet regulator expectations

Resilience Self Assessment Report

This ready-made report integrates with Protecht’s Operational Resilience registers, delivering a point-in-time view of a single critical service, focussing on:

Resilience ratings
Disruption scenarios and their risk ratings
Impacted resources
Test results
Actions

Resilience Interdependencies Report

This report helps you understand the resources your organisation relies on most. Integrated with the Operational Resilience registers, the report:

Provides headline insight into the criticality, vulnerability, type, and recovery time objectives of your resources
Makes it simple understand how many of your critical services and processes are dependent on a resource, and the health rating of each resource

Vendor Management

Streamline your assessment, monitoring and management of risk from third party suppliers. The Vendor Management registers and dashboards help you:

Gain a centralised, integrated view of your vendors, their contracts, and their risk profile
Keep on top of vendor reviews
Provide oversight and management with analytic insights on active vendors, their attributes and related risk management activity

Prove your resilience. Progress your business.

End-to-end visibility

Holistic insights

Capture, measure and actively monitor