Operational Resilience in Protecht.ERM

Prepare, withstand, recover and adapt when disruption strikes

Protecht’s Operational Resilience module helps you identify and manage potential disruption so you can provide the critical services your customers and community rely on.

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A view of the process visualisation tool in the Protecht.ERM Operational Resilience module

End-to-end visibility of important business services

  • Identify and self-assess your important business services to anticipate issues
  • Map your services to their supporting processes and resources
  • Collaborate and understand the complexity behind delivering services
Protecht.ERM Operational Resilience - Scenarios and Tests Dashboard

Determine your resilience, prioritise vulnerabilities

  • Measure impact tolerances against key impact metrics and ensure supporting resources can deliver against that key tolerance
  • Manage resilience testing and identify weak points to prioritise investment
  • 'Connect the dots' across business units for effective oversight
  • Continuously improve with year-on-year reporting and workflow reminders
Protecht.ERM Operational Resilience - Processes screen and Resilience Rating widgets from the dashboard

Save time and effort capturing data and reporting

  • Maximise the benefit of your existing risk management framework and taxonomy data – connection with risk control self-assessment, incident management & crisis management plans
  • Re-use process, resource and scenario registers if you have already created them for other purposes (e.g. business continuity planning)
  • Easily manage your reporting obligations
World map with location pins in the Americas, Europe and the Middle East and the Australia and Asia Pacific region

Address regulatory requirements

Design informed by international regulatory requirements and standards (FCA Handbook, FFIEC BCM Handbook, ISO 22301, plus expected APRA policy)


Purpose-built visual mapping tool
Build, communicate, collaborate on visual process maps of your important services. Check resource vulnerability, criticality, and recovery time objective at a glance
Templated register forms
Link and aggregate your data on resources, supporting processes and scenarios to the overarching service, impact tolerances and scenario testing
Monitoring through pre-designed reports and management dashboards
Focus on a single important business service, its metrics, components and resilience, or summaries of services, scenarios and testing overall
Scenario plan testing data capture
Manage scenario test activities
Integration with ERM framework
Keep a single source of truth and link to existing data and taxonomies
Available as standalone module

Prepare, withstand, recover and adapt

Resilience is a characteristic but it must be backed up by a strong process.

Join us in a webinar as we explore what it means to be resilient and what practical processes are required to understand, analyse, test and strengthen operational resilience across an organisation.

We'll also explore how these processes should form an integral part of your Enterprise Risk Management framework and capability.

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Operational Resilience webinar featured image
A view of the Protecht.ERM Operational Resilience visualisation tool

Ready to see it in action?