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The Protecht Group

Operational Resilience

The Complete Guide to Achieving Operational Resilience

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Resilience is not just about surviving but thriving.

Operational resilience is an organization’s overall ability to deliver important business services when disruptive change happens. The combination of COVID-19, the rise in the frequency and magnitude of other major shocks, and attention from financial services regulators have placed operational resilience firmly in the spotlight.

The concept includes, but also goes beyond, the concepts of disaster recovery and business continuity. Rather than just allowing for recovery, operational resilience focuses on prevention and robustness to minimize the likelihood of recovery being required.

“Operational resilience is relevant and important to everyone on the planet. It should form an integral part of any organization’s risk management framework, and we believe the best solution is to incorporate the complete end-to-end operational resilience process within your ERM system” – David Tattam, Chief Research and Content Officer, Protecht Group.

Download this eBook for a detailed look at operational resilience, to learn exactly what makes it different from disaster recovery and business continuity, and to learn how you can develop your own operational resilience capability and integrate it with your ERM framework.

What You'll Learn

  1. Defining operational resilience
  2. The drivers of operational resilience
  3. An operational resilience ecosystem and framework
  4. The components of an operational resilience process
    1. Important Business Services and Service Objectives
    2. Critical processes
    3. Resources and resource health assessment
    4. Impact tolerances
    5. Scenarios and scenario testing
    6. Lessons from the assessment and scenarios
  5. Integrating operational resilience into your ERM framework
  6. Governance for operational resilience
  7. Practical solutions
  8. Where to next? An implementation plan

About the Author

David Tattam
David Tattam
Chief Research and Content Officer, Protecht

David Tattam is the Chief Research & Content Officer and co-founder of the Protecht Group. David's vision is to redefine the way the world thinks about risk and to develop risk management to its rightful place as being a key driver of value creation in each of Protecht's customers.

David is the driving force in driving Protecht's risk thinking to the frontiers of what is possible in risk management and to support the uplift of people risk capability through training and content.