Protecht for aged care providers
The new Aged Care Act is now in effect. Is your organisation compliant?
The new Aged Care Act 2024 brings tougher audits and stricter expectations. Providers will be assessed against the eight Aged Care Quality Standards. Passing requires clear, auditable evidence across compliance, incidents, feedback, and governance.
With Protecht, you can:
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Prepare for audits with confidence by demonstrating clear evidence of compliance
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Demonstrate audit-ready evidence across seven of the Quality Standards
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Prepare confidently with consolidated data, workflows and reports
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Support your workforce with simple tools and Protecht Academy
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Strengthen governance whilst protecting resident dignity, safety and trust
Protecht helps you prepare by centralising evidence, streamlining processes, and making it easier to demonstrate compliance when auditors arrive.
Speak to our Aged Care specialists today.
About the Aged Care Act
A major reform that changes everything for aged care providers.
The Aged Care Act 2024 introduces a major regulatory transformation for Australia’s aged care sector. Providers must not only comply with new requirements but also embrace best-practice governance, risk, and compliance (GRC) to ensure high-quality, consumer-focused care.
Protecht provides a single, integrated platform to manage governance, risk, compliance, and incident reporting, helping aged care providers meet the requirements of the Aged Care Act 2024 with ease.
- Compliance: Audit-ready records and reports that satisfy regulators
- Feedback & complaints: Capture every voice, escalate SIRS-reportable complaints, and show action taken
- Incident reporting & SIRS: Real-time logging, automated escalation, complete audit trails
- Risk, controls, audits & actions: Evidence-based oversight that demonstrates governance and accountability

Real-time reporting that keeps you audit ready.
Track, escalate, and resolve incidents with full transparency. Protecht streamlines Serious Incident Response Scheme (SIRS) reporting, ensuring nothing slips through the cracks.
Every incident becomes actionable insight - with workflows, evidence trails, and notifications that help providers demonstrate compliance and safeguard resident wellbeing.
Centralised oversight for total accountability.
Replace fragmented spreadsheets with a single source of truth. Protecht delivers real-time dashboards that give executives and boards complete visibility of compliance status.
Generate audit-ready reports in moments, monitor Quality Standards performance, and meet your governance obligations with confidence and clarity.
Connect risks, controls and continuous improvement.
Move from reactive risk management to proactive oversight. Protecht links incidents, risks, and controls across all departments and sites for a complete enterprise view.
This integrated approach supports the Aged Care Act’s focus on safety, governance, and accountability while driving ongoing quality improvement.
Evidence you can trust and show.
Say goodbye to last-minute evidence gathering. Protecht captures and organises every compliance activity, decision, and report in one auditable system.
With timestamped records and traceable actions, your organisation is always ready for inspection, demonstrating compliance with ease and accuracy.
Protecting resident and organisational trust.
Spreadsheets can’t guarantee data integrity or security. Protecht’s cloud-hosted platform safeguards sensitive information with encryption and access control.
Keep your compliance and incident data secure, auditable, and available only to authorised users - meeting both privacy and regulatory obligations.
Purpose-built for Aged Care
Pre-configured for the Aged Care Act and SIRS with ready-to-use registers, templates, and workflows that simplify compliance.
Fast, simple deployment
Be audit-ready in weeks. Expert setup and an intuitive interface make compliance easy for every team member.
Real-time executive visibility
Unified dashboards give boards and leaders instant oversight of risks, incidents, and compliance across all sites.
Protecht Aged Care bundle
Manage risks, incidents, and compliance with Australia’s leading enterprise risk management platform.
Our Aged Care Bundle helps providers meet the Aged Care Act 2024 with pre-built registers, workflows, and reports aligned to the Aged Care Quality Standards and SIRS, enabling faster implementation, stronger governance, and audit-ready evidence for safer, customer-centred care.
What’s included:
- Functional requirements: ACQS, SIRS/Incidents, feedback & complaints, risk & Governance
- Simple implementation: Expert-led, deployment in less than 12 weeks with minimal disruption
- Customer journey: OPEX-driven support, with pre-built content and service plans for training & advisory
- Built for aged care: Designed for providers with up to 400 staff, ensuring fast adoption
- Transparent pricing: Scales with your growth, no hidden costs

Comparing your options
Move from reactive, spreadsheet-based compliance to a connected, automated governance system - ready for the Aged Care Act 2024.
| Capabilities | Manual approach using spreadsheets | Protecht | ||
|---|---|---|---|---|
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Incident & SIRS management
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Incidents tracked manually, inconsistent categorisation, limited visibility, and no automated escalation. | Real-time logging and automated escalation aligned to SIRS, with full audit trails and reporting. | ||
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Compliance & governance reporting
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Separate spreadsheets per site; time-consuming updates; high audit risk. | Centralised dashboards and reports showing compliance across all facilities, in real time. | ||
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Risk & quality oversight
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Disconnected risk registers make trend analysis and board reporting difficult. | Integrated risk framework connecting controls, incidents, and actions to deliver organisation-wide visibility. | ||
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Audit readiness
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Manual evidence gathering across documents and emails - error-prone and stressful. | Pre-configured, auditable registers with one-click reporting and timestamped compliance evidence. | ||
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Workflow & accountability
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No clear ownership or task tracking; actions often lost in email. | Automated workflows with defined responsibilities, due dates, and escalation paths. | ||
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Data security & integrity
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Version control issues and risk of accidental data loss or breaches. | Secure, cloud-hosted platform with role-based access, encryption, and complete audit logs. |
Featured eBook
Understanding what the Aged Care Act 2024 means for you.
Get started today
Speak to our Aged Care specialists today.
With Protecht, you get a trusted solution that unites incidents, risk, and compliance management - helping you stay audit-ready, strengthen governance, and deliver safer, higher-quality care.
